Duties

In this remote role, you'll thrive by providing timely and high-quality resolutions to customer queries. Your ability to multitask and manage both simple and complex processes with composure under pressure will ensure consistent and reliable delivery.

Join our vibrant team and make a tangible impact on customer satisfaction every day.

Tasks include:

- Diagnose and solve the customers’ problems
- Communicate effectively via calls, emails and chats with our customers
- Coordinate effectively with peers and your manager
- Contribute to a high-performance and friendly workplace culture

Requirements

All levels of experience welcome!

What we're looking for:

- Excellent English, both written and spoken
- Ability to deliver consistent and effective communication with client stakeholders in different mediums (slack and video) and contexts (f2f and with groups)




- Willingness to engage in continuous self-directed learning and personal development
- Technical aptitude: confidence with smartphones, operating systems and laptops
- High-quality internet, power and computer that can support online face to face (e.g. Google Meet) conversation without interruption
- Bachelor’s degree - at least in progress

Benefits

- A work-from-home arrangement, which provides some flexibility to a degree
- An international team that embraces personal and professional growth as well as the importance of coaching. You will grow with us!
- International clients with high standards of excellence
- A growing company (and industry), which poses challenges as well as opportunities

📌 Customer Service Agent - Bilingual Spanish & English (Argentina)
🏢 Influx
📍 Argentina