The adecuado candidate has experience in managing customer projects and service delivery in the telecommunications and/or IT industry. This role directly interfaces with Customers and Partners, as well as AudioCodes internal Sales, Service Delivery, Product Management, Operations, and Support teams. Seeking a candidate with a strong customer focus, technical background in the deployment and operations of communications and IT systems, ability to manage customer experience from pre-sales through delivery to coordinating ongoing managed services.

Requirements:

Responsibilities:
- Work with customers to create deployment project plans, scopes of work, and schedules.
- Drive customer readiness activities, set and manage customer expectations, and manage daily operational aspects of AudioCodes deployments.
- Communicate project and service status both internally within AudioCodes and externally with customers and partners.
- Responsible for project timelines and profitability and driving lessons learned and improvements to processes and methods.




- Work with AudioCodes Services delivery teams to ensure positive customer experience in deploying and operating AudioCodes solutions.

Qualifications:
- Three to five years’ experience working with clients and managing project implementations in telecom and data communications, with an emphasis on voice applications.
- BS/BA or equivalent.
- Strong communication skills, both verbal and written.
- Strong interpersonal abilities to facilitate extensive interactions across the organization and with multiple customers.
- Strong organizational skills, able to work on multiple projects simultaneously and effectively with high level of attention to detail.
- Accepts responsibility, is results oriented, resourceful, self-motivated, and accountable for achieving implementation and customer satisfaction targets.
- PMI or other project management experience and certifications are a plus.

📌 Project Manager (Mendoza)
🏢 Techunting
📍 Mendoza