Job Title: Senior Operations Manager / Chief of Staff

Location: Remote (occasional light travel required)

Reports to: CEO

Compensation: $30,000 - $50,000 per year

About The Company

A fast-growing Amazon growth agency helping consumer brands scale and dominate their categories on Amazon and other e-commerce marketplaces. The company is expanding its services, launching new ventures, and building the CEO's personal brand.

Role Overview

We are seeking an operations manager to act as the CEO's right-hand and operational partner. This role focuses on turning the CEO's ideas and vision into structured execution plans, managing multiple projects, and ensuring smooth day-to-day operations across the business. You will also serve as the CEO's executive representative — attending meetings, making decisions, and driving outcomes on their behalf.

The idóneo candidate is proactive, highly organized, AI-proficient, and comfortable working in a fast-paced entrepreneurial e-commerce environment.

Requirements

Key Responsibilities

Operations & Project Management





Translate the CEO's vision into actionable project plans with clear timelines and deliverables
Manage multiple projects across different areas of the business
Build systems, SOPs, and automations to support company scalability
Coordinate with internal team members, contractors, and vendors
Manage CRM systems and marketing automation tools
Track KPIs and report on operational and business performance
Oversee e-commerce operations and coordinate with Amazon/marketplace teams

Executive Support & CEO Representation

Manage the CEO's calendar, inbox, and communications
Attend internal and external meetings on behalf of the CEO, providing updates and making decisions as delegated
Schedule meetings, calls, and appointments
Book domestic and international travel, including full itineraries — occasional light travel required for in-person meetings or events
Conduct research and present recommendations for key decisions
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