About CookUnity:
Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.
Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.
If that mission has you hungry in more ways than one, you’ve found the right job posting.
About the Team:
The B2B Operations team is responsible for scaling and delivering CookUnity’s new business verticals, such as Smart Fridge and Cold Meal programs, across corporate and healthcare environments. The team collaborates closely with B2C operations, product, and customer experience to ensure seamless execution, operational reliability,



and scalable systems that support growth.
The role:
The Customer Support Specialist is responsible for providing high-quality operational support across CookUnity’s two primary B2B verticals: Bulk Meal Programs for corporate clients and Smart Fridge workplace solutions.
This role manages inbound tickets from both B2B client stakeholders and Smart Fridge end-users, ensuring issues are resolved quickly while maintaining a reliable and professional experience.
The Customer Support Specialist acts as the first line of operational support, handling service questions, order adjustments, delivery inquiries, and product feedback while coordinating with internal teams when escalation is required.
Because B2B environments involve multiple stakeholders—office managers, HR teams, facility managers, and end-users—this role requires strong judgment, organization, and the ability to navigate operational issues in a structured

📌 B - Customer Support Specialist (Lima)
🏢 CookUnity
📍 Lima