Caylent is an AI-first cloud services company that helps organizations turn
ambitious ideas into meaningful business impact. As an AWS Premier Tier Services
Partner and a charter member of Anthropic’s Claude Partner Network, we combine
deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform
to help customers modernize their technology, build intelligent products, and
move AI from experimentation into production.

Our capabilities span generative and agentic AI, cloud migration and
modernization, cloud-native application development, data and analytics, DevOps,
managed services, security and compliance, and customer experience
transformation. At Caylent, our people always come first.

We are a fully remote general company with employees in Canada, the United States
and Latin America. We celebrate the culture of each of our team members and
foster a community of technological curiosity. Come talk to us to learn more
about what it means to be a Caylien

The Mission

We are seeking a talented Quality Assurance Engineer to join our growing Quality




Assurance team. The right candidate is someone who is detail-oriented, has
strong analytical skills, and is passionate about ensuring quality in complex
systems. Your mission will be to validate multi-channel customer interactions
across IVR, chat, and email platforms, working with cutting-edge AWS
technologies and contributing to implementations for enterprise clients. Your
work will directly impact the customer experience for millions of users,
ensuring our solutions meet the highest standards of quality and reliability.

Your Assignment

* Execute comprehensive test plans for IVR systems, including call flow
validation, DTMF input testing, and speech recognition accuracy
* Perform end-to-end testing of chat implementations across web, mobile, and
messaging platforms
* Validate email routing, auto-response systems, and template rendering across
different email clients
* Conduct functional testing of Ama

📌 Quality Assurance Engineer (Argentina)
🏢 Caylent
📍 Argentina