We are seeking a dedicated Site Reliability Engineer (SRE) III to join our high-performing Production Management team. This role is idóneo for individuals who are naturally curious, motivated to learn, and energized by the opportunity to make meaningful improvements. You will play a key role in enhancing the reliability and efficiency of the platforms that support our Sales and Research professionals.
While some responsibilities may involve routine activities, you will have the unique opportunity to identify and address these challenges, transforming them into streamlined processes that improve the experience for both clients and colleagues. The satisfaction of this role comes from making a tangible difference—eliminating obstacles and enabling smoother operations.
Key Responsibilities
Production Support: Provide day-to-day support for application processes and workflows, ensuring stability, availability, and timely resolution of issues. Serve as the primary contact for all production support matters.
Process Improvement: Identify and prioritize repetitive or high-impact tasks,



and implement solutions to automate or eliminate them, driving greater efficiency and consistency.
Monitoring and Insights: Design and implement comprehensive monitoring and alerting systems, ensuring clear visibility into platform health and performance.
Incident Response: Develop and maintain automated solutions for incident detection and resolution, reducing downtime and improving response times.
Team Development: Mentor and support colleagues in adopting best practices, fostering a culture of continuous improvement and shared responsibility for reliability.
Operational Readiness: Collaborate with teams to enhance supportability through robust processes and effective configuration management.
Tool Integration: Ensure applications are integrated with standard monitoring and alerting tools, providing reliable coverage and actionable insights.
Incident Management: Lead effective incident manag

📌 Site Reliability Engineer III (Buenos Aires)
🏢 JPMorgan Chase
📍 Buenos Aires