10 ago
|
Teladoc Health
|
Argentina
10 ago
Teladoc Health
Argentina
Summary of Position
We are seeking a highly skilled Site Reliability Engineer (SRE) with deep experience in Azure environments, specializing in Observability, Monitoring, and Incident Response. This role is critical to ensuring the availability, reliability, and performance of our hybrid cloud infrastructure and services. The adecuado candidate will design and implement observability frameworks, drive automation in monitoring and alerting, and lead effective incident management processes across multi-cloud environments.
This position requires strong technical acumen in cloud-native operations, a proactive mindset toward reliability engineering, and the ability to collaborate with engineering, operations, and security teams to maintain mission-critical healthcare and enterprise workloads.
Essential Duties and Responsibilities
Observability & Monitoring
Design, implement, and maintain observability solutions across Azure (e.g., Azure Monitor, Datadog, Grafana-Prometheus, Dynatrace, Elastic).
Define and standardize SLIs/SLOs/SLAs to measure service health and customer experience.
Develop dashboards and automated alerting to proactively identify service degradations.
Incident Response
Build and maintain on-call runbooks and playbooks to reduce time-to-resolution.
Drive post-incident “blameless” retrospectives and continuous improvement initiatives.
Reliability Engineering
Develop automation for self-healing systems, monitoring remediation, and incident mitigation.
Contribute to disaster recovery and business continuity planning across multi-cloud platforms.
Work with engineering teams to design for resiliency, scalability, and reliability from the ground up.
Collaboration & Governance
Partner with security, network, and system engineering teams to ensure observability integrates with compliance and governance frameworks.
Advocate for best practices in cloud-native reliability engineering.
Mentor engineering staff in observability tools, monitoring strategies, and inci
📌 Site Reliability Engineer III (Argentina)
🏢 Teladoc Health
📍 Argentina