Hiltzik CPA is a US public accounting firm serving clients in real estate, cross-border and expatriate tax, Puerto Rico Act 60 compliance, and outsourced accounting. We are small, growing quickly, and we work with clients on four continents.

The work has outgrown the way we manage it. We are hiring the person who fixes that, and then builds the team around it.

ABOUT THE ROLE
You will own how work moves through the firm. Not the tax work itself, we have that covered. You own everything around it: who is doing what, what is due when, what is stuck, who we need to hire next, and how any of it gets done the same way twice.

Today most of that lives in the founder's head and inbox. Your job is to get it out of there and into systems that run without him.

This is a build role before it is a management role. For the first few months you will do the work yourself and document it as you go. Once the systems exist, you will hire and lead the people who run them, starting with tax preparers and bookkeepers, likely two to four people in the first year.

You will not need to know US tax.



You will learn our engagement types well enough to route work correctly and speak credibly with a prospect. We will teach you that part.

WHAT YOU WILL OWN
• Workflow and routing. Every engagement has a status, an owner, and a due date, and you know all three at any moment.
• Capacity planning. Know each person's strengths and current load, forecast whether we can absorb the work coming in, and tell us when the answer is no.
• Systems building. Design and maintain our operational database in Airtable. Turn undocumented processes into written SOPs a new hire can follow.
• Deadline and compliance tracking. Filing deadlines, state annual reports, registrations, license renewals. Nothing lapses.
• New client intake. First point of contact for inbound inquiries, qualify and scope, engagement letters and onboarding.
• Client follow-through. Chase outstanding documents and signatures, persistently a

📌 Practice Operations Manager (Argentina)
🏢 Hiltzik
📍 Argentina