10 ago
|
Assist World
|
Argentina
10 ago
Assist World
Argentina
About the Role
We are a staffing agency recruiting on behalf of a growing, family-owned pediatric practice in Orlando, Florida. As the practice continues to expand, they are seeking a compassionate and highly organized Trilingual Patient Coordinator to become the first point of contact for patients and families.
This role is ideal for someone who enjoys providing exceptional patient service while ensuring the day-to-day administrative operations of a busy medical practice run smoothly. You will be responsible for managing patient communications, scheduling appointments, coordinating follow-up care, and delivering a welcoming experience for every family.
The adecuado candidate is proactive, detail-oriented, adaptable, and fluent in English, Spanish, and Portuguese, enabling them to confidently communicate with the practice's diverse patient community.
Key Responsibilities
Patient Communication
Answer inbound patient calls professionally and efficiently
Respond to patient enquiries and provide outstanding customer service
Communicate confidently with patients and families in English, Spanish,
and Portuguese
Direct patient enquiries to the appropriate clinical team when necessary
Appointment Coordination
Schedule, reschedule, and confirm patient appointments
Manage provider calendars to maximize scheduling efficiency
Conduct outbound calls for appointment reminders and patient follow-up
Ensure patient information is accurate and updated within the practice management system
Administrative Support
Maintain accurate patient records within the EMR
Assist with patient registration and demographic updates
Coordinate communication between providers, patients, and internal staff
Support the smooth day-to-day administrative operations of the practice
Patient Experience
Deliver a friendly, compassionate, and professional experience to every patient interaction
Handle sensitive patient information with discretion and confidentiality
Help identify opportunities to improve patient co
📌 Trilingual Patient Coordinator (Argentina)
🏢 Assist World
📍 Argentina