MyEdSpace is an education technology platform that connects the best teachers on the planet with the students who need them the most - wherever they are, whatever their means.

Backed by $15m in Series A funding from some of the leading investors in the space, we're ready to scale - and we want you to help us build and scale MyEdSpace as part of a collaborative and ambitious team.

We're on a mission to make a world-class education accessible to all.

We believe that every child deserves access to quality education, regardless of geography or socioeconomic background, to achieve their dreams and build a brighter future.

If you’re motivated by solving meaningful problems and creating real impact through your work on a societal level and make a real impact on the world - we’d love to hear from you

? The Role

We are looking for a Customer Success Manager who can improve our customer experience and drive retention. Your work, centered around customer engagement and success, is crucial in guiding students through their educational journey.

⚙️ What you’ll do





Onboard new users - Oversee the activation process for new users, ensuring a seamless introduction to our platform.
Own customer inquiries - Act as the primary point of contact for customer inquiries, resolving issues promptly to maintain high satisfaction levels.
Generate revenue - Collaborate with the sales team to support customer success and facilitate upsell activities, directly affecting the LTV of a customer.
Interact with product team - Monitor customer feedback and provide it to the team to implement changes that keep our customers happiest.
Represent our mission - Act as the voice of MyEdSpace, building trust with families and demonstrating how we can transform their children's educational outcomes

? Who we’re looking for

2+ years of customer success/support experience, preferably in the UK or US market
C1/C2 English proficiency
Proven ability to manage multiple tasks and responsibilities in a remote

📌 US Customer Support Manager (Argentina)
🏢 Myedspace
📍 Argentina