Description
As the the Buenos Aires (BA) hub lead for OTC Derivative Confirmations covering Rates and Credit products, accountable for managing an ~8-person team and owning end-to-end confirmations delivery from queue health and aged/outstanding reduction through exception management, stakeholder escalation, and adherence to controls and regulatory requirements. You operate as the primary BA escalation point for Front/Middle Office and Derivatives stakeholders, drive performance through daily/weekly metrics and disciplined operating routines, and deliver process improvements and strategic initiatives across the confirmations operating model.
Job Responsibilities
- Lead, coach, and develop an ~8-person BA confirmations team, setting goals aligned to business standards and performance targets.
- Act as the BA confirmations hub manager and primary escalation point for stakeholders across Front/Middle Office and Derivatives.
- Manage hub capacity, coverage, and queue health to reduce aged/outstanding Rates and Credit confirmations.
- Oversee daily workflow execution,



ensuring timely investigation, resolution, and escalation of breaks/exceptions across economic affirmations and unconfirmed electronic and paper trades.
- Maintain strong Rates and Credit product knowledge to self-serve investigations and reduce dependency on other teams.
- Oversee the Credit derivative confirmation process (Tradeserv), ensuring accuracy, timeliness, and adherence to controls.
- Ensure compliance with control frameworks and regulatory requirements, reinforcing a strong risk-and-controls culture and high-accuracy standards.
- Drive performance against daily/weekly metrics through reporting, trend review, root-cause analysis, corrective action plans, and workflow/process improvements.

Required Qualifications, Capabilities and Skills.
- People leadership experience including team management, coaching, performance management, and goal setting.
- Stakeholder management and influencing skills ac

📌 Derivatives Confirmations Manager (Buenos Aires)
🏢 JPMorganChase
📍 Buenos Aires