Role Overview
As an IT Administrator, you’ll oversee daily IT operations, employee onboarding/offboarding, system administration, and cybersecurity compliance. You’ll also help manage critical business, systems and support infrastructure for lab and operational teams.

This is a hands-on role requiring both technical expertise and the ability to document, secure, and streamline IT processes in a regulated healthcare environment.

Responsibilities
1. IT Operations & Employee Support
- Handle onboarding and offboarding processes (laptops, accounts, permissions, hardware setup).
- Provide remote and in-person support for staff across U.S. locations.
- Troubleshoot network, Wi-Fi, and hardware issues.
- Support video conferencing tools, printers, shared office devices, and remote desktop solutions.

2. System Administration
- Manage user accounts, roles, and permissions across company applications (Google
- Workspace, EMR platforms, HIPAA-compliant apps).
- Maintain organized IT equipment inventory, track assets, and manage licensing renewals.
- Assist with facility security systems,



including key cards, cameras, VPNs, and vendor coordination.
- Monitor system performance and escalate to vendors/partners when needed.

3. Cybersecurity & Compliance
- Support implementation of IT security policies aligned with HIPAA, SOC-2, and ISO standards.
- Manage antivirus, endpoint protection, and patch updates for all devices.
- Assist in monitoring suspicious activity and ensuring secure access controls.
- Oversee cybersecurity awareness training through Ninjio.
- Support IT documentation of compliance logs (e.g., system access, audits, breach protocols).
- Maintain compliance documentation for HIPAA, and SOC 2.
- Manage antivirus, endpoint protection, and system patching across devices.

4. Network & Infrastructure
- Assist with maintaining LAN/WAN connectivity and VPN configurations.
- Troubleshoot firewalls, routers, and switches (with escalation as needed).
- Support integrati

📌 IT Administrator (Argentina)
🏢 EER Poland
📍 Argentina