Position Summary

The Chief Operating Officer (COO) is a key member of the Executive Leadership Team and serves as SFRC’s operational architect—ensuring that mission-aligned services are delivered with consistency, quality, and integrity across all programs and sites. This role oversees the infrastructure of the organization, translating strategy into systems and supporting people across departments to deliver high-impact, recovery-centered care.
The COO leads cross-functional teams spanning Finance, Facilities & Safety, Risk & Compliance, and Information Systems, and serves as the integrator across clinical and administrative operations. With a commitment to equity, client dignity, and performance excellence, the COO ensures that SFRC’s operational backbone is resilient and scalable in a time of system transformation and funding uncertainty.

Key Responsibilities

Organizational Integration & Leadership
- Serve as a thought partner to the CEO, translating strategic priorities into operational execution plans.
- Foster cross-departmental alignment between finance, clinical,



administrative, and quality teams.
- Cultivate a culture of accountability, collaboration, and continuous improvement across the organization.

Operations Management
- Oversee the effective day-to-day operations of SFRC’s administrative systems, including , payroll, procurement, and facilities.
- Lead a cohesive internal infrastructure that supports compliance with Medicaid, Medicare, and managed care requirements.
- Supervise key administrative leaders (VP of Finance, Director of IT, Facilities Director, Risk & Compliance Director).

Workforce & Culture
- Strengthen systems for recruitment, retention, onboarding, and workforce development.
- Partner with HR to operationalize a healthy and equitable workplace culture across SFRC’s generationally and geographically diverse teams.
- Oversee the implementation of standardized training, compliance protocols, and employee support initiatives.

Risk, S

📌 Chief Operating Officer (Santa Fe)
🏢 Santa Fe Recovery Center
📍 Santa Fe