About Us
Intelligo is a fast-growing startup with proven product-market fit and a steady revenue stream. We recently completed our Series B. We are a integral company with a headquarters in Israel and teams in the US and worldwide.

We are looking for a tech savvy, customer-oriented Technical Support Specialist (remote) to join our Support team and support Intelligo’s ongoing growth.
If you’re tech-savvy but also a strong people’s person, who enjoys giving top quality support, speaking with people and handling complex technical issues - we'd love to hear from you
This is a remote position, based in Uruguay / Argentina.
This role requires availability to work 12:00pm - 9:00pm local time from Monday to Friday.
*Please be sure you submit your CV in English
What you’ll do:
- Provide outstanding tier 1 and tier 2 support through email, chat, and internal communication channels to our clients, and internal departments.
- Diagnosing product bugs and backend issues by reviewing logs from internal tools to pinpoint root issues.




- Diagnose technical issues reported by end users and appropriately assign urgency and escalate to relevant departments, identifying viable workarounds where possible.
- Troubleshoot basic computer issues such as connectivity, login/access problems, and software functionality.
- Develop expertise knowledge of our products on the front-end and database level.
- Work closely with every department in the company, gaining a broad understanding of the company's operations.

What you’ll bring:
- 1-2 years of experience in Technical Support in a global tech company (preferably SaaS).
- Native Level English
- Experience using Zendesk and Intercom.
- Experience working with Mongo Database (or a similar software). Experience writing queries is not necessary.
- Experience with bug escalation (eg. in Jira, YouTrack or a similar software).
- Strong sense of urgency and problem solving skills.
- Initiative, pro-actively seek to solve problems.
- Strong problem solvin

📌 Technical Support Specialist (Argentina)
🏢 Intelligo
📍 Argentina