We're seeking a Site Payment Specialist to provide comprehensive support for payment and budget configurations and setup of payment systems. In this role, you will work closely with our Investigator Payments team to ensure accurate and timely processing of clinical trial site payments.
Key Responsibilities
- Review and interpret clinical payment documents for each executed contract, including site service agreements, budgets, amendments, and budget modification letters. Extract and organize payment information for configuration templates (e.g., amounts, caps, limits, backup requirements).
- Ensure sites are set up correctly in the payment system for accurate and timely payment processing.
- Distinguish between data-driven and manual payment line items and configure each appropriately.
- Escalate ambiguous payment information to contract negotiators for timely clarification and resolution.
- Follow up with sites to ensure payee forms are completed accurately and any necessary corrections or modifications are submitted.
- Collaborate and communicate effectively with business partners across functions and locations.
- Adhere to established payment processing procedures and standards.
- Partner with the Investigator Payments Lead to track missing and incomplete documents and ensure timely follow-up.
- Track all issues and document resolutions to support continuous process improvement.
Qualifications & Skills
- Bachelor's degree required.
- One or more years of experience in a related discipline.
- Technical or business background preferred, along with basic clinical trial knowledge.
- Written and oral fluency in legal, medical, and scientific terminology.
- Fluent in English and at least one other language. Fluency in local language(s) is a plus.
- Strong Microsoft Excel skills.
- Previous project management experience (preferred).
- Excellent written and verbal communication skills.
- Strong attention to detail with disciplined approach to contract and budget management.
- Understanding of budget and payment setup configurations.
What We're Looking For
You are organized, detail-oriented, and thrive in a collaborative team environment. You take ownership of your work, communicate proactively across teams, and are committed to ensuring accurate and timely delivery of payment operations. You demonstrate strong problem-solving skills and are comfortable working with complex financial and contractual information.
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📌 Site Payment Specialist, Associate - Argentina
🏢 Kps Life
📍 Argentina
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