At Kansas City Clinic Advisors, we’re looking for a Medical Office Specialist to join our team!

In this role, you’ll provide exceptional administrative support to a healthcare facility in the United States, assisting patients with appointment scheduling, billing inquiries, insurance questions, and a variety of front‑office administrative tasks that help ensure a seamless patient experience.

Key Responsibilities

- Answer a high volume of inbound patient phone calls with professionalism, empathy, and excellent customer service.

- Schedule, reschedule, and cancel appointments while coordinating provider availability and clinic protocols.

- Assist patients with billing inquiries, explaining account balances, payment options, and general billing information.

- Help patients understand their insurance coverage, copayments, deductibles, and other benefit-related questions.

- Perform insurance verification and explain financial responsibility when appropriate.

- Process and follow up on prior authorizations as needed.

- Accurately document patient interactions and updates in the Electronic Health Record (EHR) system.

- Complete general medical administrative tasks,



including managing message queues, updating patient information, and supporting daily clinic operations.

Requirements

- Fluent English (C1 level and above – strong verbal communication is essential).

- At least 1 year of experience in healthcare environments such as clinics, medical offices, hospitals, or similar settings.

- Comfortable handling phone-based communication throughout the day.

- Organized, proactive, detail-oriented, and able to work in fast-paced environments.

About the Role & the Company

- Hybrid position preferred for candidates based in Buenos Aires (1 day in our Palermo Office).

- Full‑time schedule, working 8am to 5pm U.S CST hours – 10am to 7pm ARG Hours.

- Formal employment with social security and health insurance coverage.

- Growth and stability: Join a growing healthcare project focused on operational excellence and high-quality patient support.

- Location: Available for Argentina-based candidates only.

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Required Skill Profession

Other General

📌 Medical Office Specialist (Buenos Aires)
🏢 Kansas City Clinic Advisors
📍 Buenos Aires