Launch Your Next Successful Chapter with Veta Virtual ?
? Competitive Salary in USD | ? 100% Remote | ? Online Vehicle Sales Industry | ? Customer-Facing Support Role
? Schedule: Monday through Saturday — 9:00 AM to 4:00 PM Pacific Time (7 hours/day).
Veta Virtual is hiring a Customer Support Specialist for one of our high-growth clients in the online vehicle sales and automotive marketplace industry. This is a customer-first, communication-driven role built for someone who is friendly, professional, and genuinely energized by helping people navigate a process confidently. If you are a natural communicator who thrives on the phone, stays organized under volume, and takes pride in making every customer interaction feel smooth and effortless — this role was made for you.
? Your Role
As a Customer Support Specialist, you will be the first voice customers hear when they reach out — serving as the friendly, knowledgeable guide who helps vehicle sellers understand the listing process, answers their questions confidently, and ensures they always know what happens next.
You will work closely with the internal Listing Team to coordinate seamless handoffs and keep the customer experience moving forward without gaps. Your day-to-day will involve:
Answering all incoming customer phone calls in a professional, friendly, and helpful manner — serving as the first point of contact for vehicle sellers navigating the online listing and auction process.
Guiding customers through each step of the listing process using approved scripts, internal resources, and links — providing accurate, clear information while maintaining a natural and conversational tone throughout every call.
Quickly locating customer accounts and lead information within the CRM during live calls — navigating seller information in real time to provide accurate, context-aware support without putting customers on hold unnecessarily.
Helping customers understand exactly where they are in the listing process and wh
📌 Customer Support Specialist (Argentina)
🏢 Veta Virtual
📍 Argentina
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