About Dialpad

Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

AI Transformation Analyst

Data Buenos Aires, Argentina

Being a Dialer

At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious,



Optimistic, Persistent, and Empathetic.

Your role

As an AI Transformation Analyst (P3), you will design, build, and own AI powered products that improve how Dialpad's internal teams operate. You'll work across the entire lifecycle, from identifying opportunities with stakeholders, architecting scalable AI systems, and deploying production ready solutions, to monitoring and continuously improving their performance.

You’ll be expected to independently lead complex engineering initiatives, influence technical direction, and mentor junior engineers while collaborating closely with product, analytics, and business teams.

This role is based in Argentina and reports to the Senior Manager, AI Transformation. The candidate should maintain overlap with North American and general engineering teams to support technical collaboration, architecture discussions, and

📌 AI Transformation Analyst (Buenos Aires)
🏢 Dialpad Japan
📍 Buenos Aires