We are seeking an experienced and customer-focused Facilities Coordinator to support operations across Argentina, Colombia, Chile, Brazil, and Mexico. The idóneo candidate will have a strong background in administration, vendor management, exceptional customer service skills, and the ability to work effectively in diverse cultural environments. This role is crucial in ensuring operational excellence.

Location:

Puerto Madero, Capital Federal, Buenos Aires, Argentina.

Work schedule:

Monday to Friday from 09am to 06pm.

Work model:

On site.

Contract Type:

Indefinite-term.

Responsibilities:

- Utilize digital management platforms to administer employee parking assignments, waitlists, and permit requests across multiple countries and sites.
- Provide timely, friendly customer service to employees seeking information, utilizing a ticketing system to efficiently manage and resolve inquiries.
- Review and process vendor invoices,



tracking payment cycles and ensuring accurate billing against service agreements across multiple countries and currencies.
- Create and maintain program documentation including policy documents, email templates, logs, and service records in accordance with local regulations and corporate policies.
- Track program KPIs using SmartSheet and Excel, providing reports on program performance and metrics.
- Conduct customer-facing virtual events and presentations to promote parking benefits across the region.
- Coordinate with onsite facilitators, internal stakeholders, and vendors to deliver high standards of service.
- Identify opportunities to improve efficiency and productivity, providing recommendations for program optimization.
- Support onboarding of new team members and contribute to consistent service delivery across locations.
- Respond to escalations in a fast-paced envi

📌 Facility Coordinator (Esquel)
🏢 Jll
📍 Esquel