About the Role:

Grade Level (for internal use): 07

The Team: S&P; Global Market Intelligence offers best-in-class technology and industry best practices to manage risk, comply with regulations, and provide assistance to the financial services industry with meeting their compliance obligations.
Tax Solutions provides a comprehensive tax operations solution which includes technology, consulting and a robust managed service offering that enables clients to meet their daily compliance needs. Tax Utility is a solution that provides a mechanism to securely exchange and share tax documentation with counterparties.

This position will provide client support to the Tax Utility community of users. Tax Solutions | S&P; Global (spglobal.com)

Responsibilities and Impact: At the heart of S&P; Integral, we are an information company. With expertise across the world’s largest industries, we leverage technology and data science, to provide the insights, software, and data to help our customers make better informed decisions, driving growth, performance, and efficiency.





You will have the chance to partner with our industry experts, with on-the-job experience focusing on high impact work that allows you to apply and develop your skills. Networking, business insights, and tailored learning opportunities all support your growth and development, setting you up for success as you begin your career.
Responsibilities include:
Identify and track basic client queries and feedback via Salesforce Queue, ensuring systematic prioritization and comprehensive coverage of customer support requests.
Provide timely responses on basic customer query handling across one or multiple Tax Solution suite of products using email communication and other digital channels to maintain high client satisfaction.
Deliver basic troubleshooting and resolutions with strategic escalation of middle to complex queries to subject matter experts while maintaining ownership of the overall client experience.

Provide engaging pr...

📌 Client Services Associate - Software - Tax Solutions (Buenos Aires)
🏢 S&P Global
📍 Buenos Aires