Are you a great communicator who also loves staying organized?

Dimov

Tax is hiring a Phone Operators to be the first voice our clients hear. What you'll be doing: Answer and manage inbound client calls in a professional and friendly manner

Listen to client needs and route or resolve inquiries efficiently

Take accurate messages and follow through on call-backs — every time

Enter and update client information in our CRM system

Navigate multiple systems simultaneously while on a live call What we're looking for: Phone & Communication Skills: Clear, professional speaking voice with strong grammar and tone

Active listener — you understand the issue before you respond

Calm and empathetic with frustrated or confused callers





Able to guide a conversation to resolution without rushing the client Admin & Technical Skills: Typing speed of 40+ WPM with strong accuracy

Experience with CRM platforms Proficient in Microsoft Office or Google Workspace (Excel, Word, Docs, Sheets)

Able to multitask across systems while maintaining a natural phone conversation Nice to have: Experience in a tax, accounting, or financial services setting

Familiarity with tax terminology or client intake processes

Experience with a multi-line phone system

Customer Service: 2 years (Required) Job Type: Full-time Remote.

Language: C1 or C2 English (Required)

📌 Phone Operator (Argentina)
🏢 George Dimov
📍 Argentina