Cloudbeds is hiring a Customer Support Manager for LATAM in a fully remote, international role. You will lead a team of support leads, own escalation handling, and drive CSAT/NPS and SLA results while leveraging AI tools to enhance efficiency.
Excellent English and Spanish required; Portuguese is a plus. Bring hands-on hotel operations knowledge and a track record of coaching remote teams in high-change environments.
📌 Remote LATAM Customer Support Manager (Buenos Aires)
🏢 Cloudbeds
📍 Buenos Aires
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