At Kansas City Clinic Advisors, we’re looking for a Medical Care Coordinator to join our team!

In this role, you’ll provide high-quality phone and administrative support to patients from primary care clinics across the United States, helping them understand their medical bills, payment options, and account information with empathy, clarity, and professionalism.

Answer incoming patient phone calls related to billing inquiries and payment requests.

Assist patients in understanding medical bills, account statements, balances, and payment options.

Guide patients through online payment processes or provide instructions for alternative payment methods (such as mailing checks).

Provide cost estimates for procedures and services when applicable.

Follow up with patients on outstanding balances and coordinate repayment options.

Use payer portals and eligibility tools to verify benefits and explain coverage.

Respond to patient inquiries via phone, email, and patient portal in a clear and professional manner.

Document all patient interactions and billing updates accurately in internal systems.

Support additional administrative tasks related to revenue cycle and billing workflows as needed.





Fluent English (C1 level and above – strong verbal communication is critical)

Qualifications

2 years of experience in customer service, medical billing support, or similar patient-facing roles.

Previous experience explaining bills, payments, or financial information to customers over the phone is strongly preferred.

Strong understanding of U.S. insurance concepts (copays, deductibles, coinsurance, EOBs)

Highly organized, detail-oriented, and comfortable working in structured, fast-paced workflows.

Bachelor’s degree or tertiary education preferred

About the Role & the Company

Hybrid position preferred for candidates based in Buenos Aires (1 day in our Palermo Office).

Full-time schedule, working 8am to 5pm U.S CST hours - 10am to 7pm ARG Hours.

Formal employment with social security and healthcare coverage.

Growth and stability: Join a growing project committed to high-quality patient support and excellence in healthcare operations.

Location: Available for Argentina-based candidates only.

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📌 Recepcionista médico (Buenos Aires)
🏢 Kansas City Clinic Advisors
📍 Buenos Aires