SOFTWARE ASSET MANAGEMENT SPECIALIST (HUB)
About The Role
Join a global IT transformation at WSP.
We are looking for a Software Asset Management Specialist to join our SAM Hub team, supporting a large and complex international environment across multiple regions.
In this role, you will have a direct impact on how software assets are managed globally, working closely with IT, vendors, and cross-functional teams to drive optimization, compliance, and efficiency across the organization.
Why this role?
Regional and global exposure across Latin America and international teams
Opportunity to contribute to a large-scale IT transformation program
High visibility and collaboration with IT, Procurement, Engineering, and external vendors
Direct impact on cost optimization and software governance
Position Summary
The Software Asset Management Specialist is an individual contributor role responsible for managing high volumes of software licensing requests and supporting the effective management of software assets across their lifecycle.
You will collaborate with internal teams and external suppliers to ensure requests are processed accurately, service levels are met, and software usage is optimized across the organization.
Location: Flexible LAC / remote / hybrid
Key Responsibilities
Manage end-to-end software licensing requests, ensuring timely processing and delivery
Maintain accurate records of software assets throughout their lifecycle (procurement to deinstallation)
Respond to stakeholder queries and escalations related to licensing
Collaborate with vendors and internal teams (IT, On-Site Support, SCCM/Intune)
Support software installation and delivery processes




Drive license optimization initiatives and improve software usage efficiency
Support audit and compliance activities, including reporting requirements
Maintain software renewals calendar and provide input to financial planning processes
Identify operational gaps through metrics and support continuous improvement aligned with ITSM practices
Support transition activities and knowledge sharing across teams
Skills and Qualifications
Experience working in ITIL-aligned environments (certification is a plus)
Experience in Software Asset Management or similar operational IT roles
Knowledge of ServiceNow
Strong analytical, organizational, and problem-solving skills
Excellent communication skills (verbal and written)
Ability to manage multiple tasks and meet defined service levels
Process-oriented mindset with strong attention to detail
Ability to build strong working relationships across teams
Comfortable working in dynamic and evolving environments
Advanced proficiency in both English and Spanish
Experience working with multicultural and geographically distributed teams
Preferred
Bachelor's degree in Information Technology or a related field
About Us
WSP is a integral leader in engineering and professional services.
We are committed to delivering innovative solutions to our clients while supporting our people with robust and evolving technology platforms.
As part of our global IT transformation, this role is a key contributor within the Software Asset Management Hub, supporting the delivery of efficient, scalable, and compliant IT services worldwide.
Additional Information
Primary Location
CL-CL-SANTIAGO
Other Locations
AR-M-Mendoza, MX-MX-Ciudad de México, PE-LIM-Lima
Schedule
Full-time
Employee Status
Regular
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