JOB DESCRIPTION

Client Onboarding & Renewal VP – NAM CB

About the Company
You will join a company where people are our greatest strength. We are committed to building an inclusive culture where diverse perspectives drive innovation, collaboration, and excellence. You will have the opportunity to develop your career, contribute to meaningful work, and make an impact.

We value diversity and are committed to providing a workplace that is respectful, inclusive, and free from discrimination, while supporting the wellbeing and growth of our employees.

Role Summary
As a Vice President in Client Onboarding and Renewal Operations, you lead a team focused on supporting client onboarding, renewals, and remediation activities. You ensure compliance with anti-money laundering regulations and internal policies, while partnering with colleagues across Legal, Compliance, Technology, Client Services, and Operations. You build strong relationships with internal and external stakeholders, manage priorities, and provide clear updates on progress.



Your analytical skills and attention to detail help maintain high standards and mitigate risk. You foster a collaborative, inclusive environment where everyone can thrive.

You will support process improvements, technology initiatives, and training plans to enhance quality and efficiency. Your role includes maintaining standard operating procedures, leading special projects, and ensuring timely escalation of risks. You are committed to continuous improvement and operational excellence. You will help shape the team culture and contribute to our ongoing success. Your leadership will empower others to grow and achieve their best.

Job Responsibilities
- Lead and develop a team, managing workload, setting priorities, and coaching for performance and quality
- Plan and review key renewals, providing structured status updates and managing pipeline capacity
- Build strong partnerships with stakeholders to ensure information flow and resolve time-

📌 KYC Manager (Buenos Aires)
🏢 JPMorganChase
📍 Buenos Aires