Company Description

We are SkillOnNet leading the iGaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and sustainability, and we are trying to revolutionise our industry for the benefit of our players, ourselves, and the entertainment industry as a whole.

Job Description

As a Back Office Analyst, you will be helping to reduce risk exposure by verifying the identities of new customers. You will be preventing unscrupulous individuals from using financial businesses for illegal transactions.

Your Responsibilities
- Monitor and analyze incoming customer financial transactions in accordance with AML (Anti-Money Laundering) regulations, ensuring adherence to local and international compliance standards.
- Investigate and resolve payment-related issues, including failed deposits, delays, and duplicate transactions.




- Perform customer account reviews and verify player identities through KYC (Know Your Customer) procedures.
- Collect, validate, and archive KYC and SOF (Source of Funds) documentation in line with regulatory and internal policies.
- Identify, investigate, and escalate suspicious activity, potential fraud, and chargebacks to relevant teams.
- Conduct ongoing risk assessments of customer accounts, payment behaviors, and transactional anomalies.
- Process deposits, withdrawals, and internal transfer requests promptly and accurately, ensuring all transactions meet security and policy standards.
- Provide support to Customer Support and Compliance teams on cashier-related queries and escalations.
- Ensure full confidentiality, accuracy, and compliance in handling customer data and financial information, in line with GDPR and PCI DSS standards.

What we are looking for:
- Fluent in English, with excellen

📌 Back Office Analyst (Buenos Aires)
🏢 SkillOnNet
📍 Buenos Aires