At ASAPP, our mission is simple: deliver the best AI-powered customer
experience—faster than anyone else. To achieve that, we’re guided by principles
that shape how we think, build, and execute. We value customer obsession,
purposeful speed, ownership, and a relentless focus on outcomes. We work in
tight, skilled teams, prioritize clarity over complexity, and continuously
evolve through curiosity, data, and craftsmanship. We’re seeking technologists
and problem solvers who thrive in fast-paced environments, love collaborating
with great talent, and approach every day like it’s Day 1.

We're a globally diverse team with hubs in New York City, Mountain View, Latin
America, and India. If you're driven by continuous learning, rapid pivots, and
the challenges of building in a high-growth startup, we’d love to talk. This is
more than a job—it’s a journey.

This is not a reporting role. You will own the data layer that makes ASAPP's
platform trustworthy and actionable — the models, dashboards, feeds, and APIs
that let builders, supervisors, analysts,



and executives at our customers see
exactly what GenerativeAgent (GA) is doing, how well it's doing it, and its
value. If customers can't see the value we create, they can't renew, expand, or
defend the investment internally. That visibility is your product.

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What You Will Do
* Drive the roadmap for customer-facing dashboards and analytics. Lead product
for surfaces like the Supervisor homepage and dashboards, that let
supervisors break down GA performance by custom questions, quality signals,
containment, escalation, and resolution metrics. Balance depth for power
users with clarity for first-time users.
* Build the value realization story. Translate raw platform data into the
metrics that prove ROI — containment, escalation rate, verified resolution
rate, ASAPP Score, CSAT — and partner with Sales, Customer Success, and
Analytics to package these into narratives customers can bring to their own
leadership.
* Own exportab

📌 Senior Product Manager, Data (Argentina)
🏢 ASAPP
📍 Argentina