03 ago
|
Skyleaf Consultants
|
Argentina
03 ago
Skyleaf Consultants
Argentina
Skyleaf Consultants LLP is seeking a capable Customer Support Engineer in Colombia with 2–4 years in Software/SaaS.
You will handle L1/L2 support via phone, email, chat and remote sessions, diagnose issues, and manage incidents with Jira, Zendesk, Freshdesk or Service
Now.
You will install, monitor, document, and escalate as needed to ensure high satisfaction.
You will collaborate with Product, QA and Development to resolve product issues, onboard clients, and contribute to knowledge bases and
📌 SaaS Technical Support Engineer (Argentina)
🏢 Skyleaf Consultants
📍 Argentina