Job Responsibilities:

- Client enablement process for America’s region.

Team based in Buenos Aires that provides support to New York headquarter and Latam branches.

- Work with shared inbox to ensure all client emails are acknowledged and responded.

- Ensuring accuracy on performing reconciliations.

- Researching on any queries/ requests (trade fails/feed issues) sent by the Business Partners/Client/Tech.

- Establishing and maintaining excellent relationships with the Business partners/Clients as well as the people in the Client support groups.

- Taking active participation in process improvements and automation.

- Report generation & analysis.

- Work on numerous projects and new platform and product roll-outs.

- Partner with Technology, Product and Business to improve overall client experience through system digitization and improved service delivery model.

Qualifications:

- Bachelor’s degree in Accounting/ Economy/ Business Administration or related.

- Minimum of 5 years of work experience, preferably in back office/financial industry in a client interfacing role (internal & external) / Multinational Companies / Shared Service Centers.

- Good working knowledge of all MS Office applications.

Especially Advanced Excel.

Skills and Capabilities:

- Strong communication skills.

Fluent in English.





- Able to work accurately and effectively under pressure.

- Effective time management skills.

- Good analytical skills and an eye for detail.

- Ability to multi-task and proven problem-solving capability with demonstrated ability to drive issues through to resolution.
- Excellent Client focus and Customer care working practices.

- Controls Focused.

- Good team player with versátil attitude towards working hours due to the demands of the working place.

- Accurate and self-motivated with good problem-solving skills and project management skills.

- Solid intellectual capacity for process improvements.

If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.

Your wellbeing is very important to us.

Below you´ll find some examples of ongoing initiatives to promote it:

- Generous vacation, exam, and parental leave.
- Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and
- for you and your family, including domestic​ partners.
- which provides personal and confidential advisory on psychological, financial, and legal matters.

Required Skill Profession

Financial Clerks

📌 FX e Trading Middle Office Associate (Buenos Aires)
🏢 JPMorgan Chase
📍 Buenos Aires