What You'll Do (Duties & Responsibilities):

- Install and run Digital X-Ray medical Equipment.

- Repair and maintain medical diagnostic imaging equipment, including fixed and mobile X ray (RX) systems, DR Panels (RX and Mammography’s), workstations and some others: Printers and CR Digitizers.

- Train users in the use and handling of equipment so that they can use those properly avoiding failures and repairs.

- Give remote support to dealers for installations and repairs.

- Moderate customers on possible problem solutions on the equipment use.

- Administrative functions suchas: phone call attendance, introduce data on ServiceNow database, go canvas and AP7.

- Evaluate and decide if the site is able to starting the service.

- Provide feedback to the Customer, related with issues in the site that must be solved before starting the service.

- Evaluate if AGFA equipment is able to be installed.





- To complete the reports within ServiceNow and Go canvas.

- To escalate a technical problem to next level of support.

Education:

- Electronic/electromechanical Engineer (or Technician) / Bioengineer oriented to field work.

Experience:

- At least one year of experience in a similar position.

Field customer service experience.

Specific skills:

- Languages: English 80%

- IT-Knowledge: MS Office (Intermediate-Advance); Outlook; preferably CRM´s.

Technical Skills:

- Analogue and Digital Devices Knowledge, Mechanics, Networking.

Soft Skills: Customer focus, good interpersonal relationship, service attitude.

USA Visa is a plus

Required Skill Profession

Engineers

📌 Field Service Engineer. (Buenos Aires)
🏢 AGFA
📍 Buenos Aires