About the role

At Uber for Business (U4B), we are simplifying the way companies move their employees, guests, and logistics. As an Implementation Lead, you will own the end-to-end launch strategy, execution, and initial post-launch onboarding for top client accounts across the region. In this role, you will act as a strategic project manager and technical consultant, collaborating closely with Account Executives and Client Onboarding teams to maximize platform adoption, active user usage, and long-term Gross Bookings (GBs). You will bridge the gap between sales closing and customer value realization, transforming client operational needs into tailored implementation plans, risk-mitigation strategies, and seamless product integrations.

This is a hybrid role - our team collaborates in-person out of our incredible offices three days a week. We encourage our employees to work from our office on additional days if they desire to do so.

What You'll Do

- End-to-End Ownership: Lead end-to-end launch success across accounts,



designing tailored implementation plans aligned with client goals, operational setups, and risk profiles.

- Post-Launch Performance: Continuously monitor adoption and key metrics (e.g., 90-Day Gross Bookings, Linkage Rate, MAPCs) for 2–4 months post-launch, providing data-driven recommendations to ensure accounts hit their full growth potential.

- Cross-Functional Handoff & Alignment: Enforce structured AE-IL handoff protocols (defining primary POCs, business objectives, and kickoff alignment) to accelerate client time-to-value.

- Technical Onboarding: Guide and complete technical account configurations, including SFTP, Concur and other automations, expense management integrations, and custom travel policy structures.

- Product Expert & Advisor: Serve as a trusted product specialist for clients and internal sales teams, showcasing deep knowledge across

📌 Implementation Lead- Uber for Business Argentina (Buenos Aires)
🏢 Uber
📍 Buenos Aires