Description:

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.

Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities:

- Executes the bank's risk culture and strives for operational excellence

- Builds relationships with clients to meet financial needs

- Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

- Grows business knowledge and network by partnering with experts in small business, lending, and investments

- Manages financial center traffic, appointments,



and outbound calls effectively

- Drives the client experience

- Manages cash responsibilities

Required Qualifications:

- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client

- Collaborates effectively to get things done, building and nurturing strong relationships

- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives

- Is confident in identifying solutions for new and existing clients based on their needs

- Communicates effectively and confidently and is comfortable engaging all clients

- Has the ability to learn and adapt to new information and technology platforms

- Is confident in educating clients on how to conduct simple b

📌 Relationship Banker - Maryland South Market (Evergreen) (La Plata)
🏢 Bank of America
📍 La Plata