(
Hybrid
- 2-3 days per week in our Buenos Aires office)
We're hiring a
Technical Support Specialist
in Buenos Aires to support a wide range of customers.
From independent site owners to large enterprises as they get the most out of our product.
We need a skilled and motivated Technical Support Specialist to become a key player in our dynamic team.
In this role, you'll provide B2B support to a diverse range of customers, from independent blog owners to large enterprises.
If you're passionate about helping businesses solve technical challenges and thrive in a customer facing role, we want to hear from you!
Shape the Future of Privacy
Usercentrics is a general leader in data privacy and privacy-led marketing solutions.
We believe growth and privacy compliance can go hand in hand, and we help organisations of every size build that balance so their customers can trust them with data.
If you enjoy solving problems and helping people succeed, we have a seat ready and waiting!
What You Will Do
Work directly with customers to understand their challenges and guide them to a resolution
Manage support tickets end-to-end: qualify the issue, investigate, and provide a clear solution
Research, diagnose, and troubleshoot technical issues of varying complexity
Partner with colleagues on trickier problems, sharing knowledge in both directions
Write clear, easy-to-follow guides that help customers (and teammates) solve issues independently
Share what you learn from customers with Product Management to help shape the roadmap
What You Bring
Requirements
Must-Haves
Experience in a
customer-facing role
and a genuine interest in understanding customer needs
Working knowledge of HTML, JavaScript, and CSS, and comfort debugging with Chrome DevTools.
We're not looking for a developer!
Strong organisational skills and the ability to manage your own time in a hybrid setup
Curiosity and resourcefulness, comfortable finding answers independently when you hit something new




Fluency both
written
and
spoken
communication in
English
, with the ability to explain technical topics simply
Nice-to-Haves
Familiarity with tag management platforms such as Google Tag Manager, Adobe, or Matomo
Exposure to CMS platforms like Duda, Shopify, WordPress, or Magento
Benefits
Include & Why Join Usercentrics?
Join a fast-growing, international team that builds its success together, across backgrounds and disciplines
A culture where people from every department get involved in cross-functional projects and initiatives
Flexible working hours, hybrid work, and workcation options, in line with company policy — so you can work in the way that suits your life
Regular team events, both on-site across our offices (Munich, Copenhagen, Odense, Lisbon, Prague) and online, designed so remote colleagues feel just as included
A personal development budget and job-related language courses, plus additional benefits depending on your location
Our Commitment to Inclusion
Usercentrics is an equal opportunity employer.
We welcome applicants of any age, race, ethnicity, national origin, colour, religion, sex, sexual orientation, gender identity or expression, disability status, neurodivergence, veteran status, marital or family status, or any other characteristic protected by law.
We hire based on merit, qualifications, and business need, and we're committed to building a team that reflects a genuinely diverse range of backgrounds and perspectives.
Research shows that women and people from underrepresented groups are statistically less likely to apply for a role unless they meet every listed qualification.
If this role excites you but your background doesn't tick every box, we'll still encourage you to apply you may be exactly who we're looking for, here or in another role.
If you need any adjustments to the application or interview process including accessibility accommodations please let the recruiter know.
We're happy to work with you to make the process a fair and comfortable one.
#J-*****-Ljbffr

📌 Technical Support Specialist (M/F/D) (Buenos Aires)
🏢 Usercentrics
📍 Buenos Aires