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Description and Requirements
This Is Helix.

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At BMC Helix , we don’t do ordinary.

We’re the AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most.

What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.
We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it.

We celebrate wins, support each other, and laugh a lot.
We are the change makers.

With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D.;

Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.




We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.
The Solution Engineer is the technical authority for BMC Helix throughout the customer lifecycle.

While anchored in pre-sales, this role is accountable for designing solutions that deliver measurable adoption and long-term retention — not just technical wins.

Solution Engineers translate customer requirements into BMC Helix architectures, lead technical validation activities, and partner with Customer Adoption Engineers, Value Engineers, and Partner Adoption Engineers to ensure that what is sold is what gets used.
Key Responsibilities
Solution Design and Technical Validation

Architect BMC Helix solutions (AI Service Management, AIOps, and HelixGPT Agentic AI — embedded across th

📌 Solution Engineer - Argentina
🏢 BMC Software
📍 Argentina