As a Client Services Manager (CSM) you will be a part of the Client Services team and have full responsibility for coordinating the operations needs for multiple Syneos Customers at one time. CSMs are responsible for building a trusted relationship with the Customer contacts as well as becoming the right hand of Syneos account leadership, e.g., the National Business Director and internal operational subject matter experts (SMEs).

The CSM plays a key role in the account’s cultivation, growth, retention, and renewal.

This role is Customer-facing; CSMs must be passionate project managers, be extremely organized, proactive, versátil, and comfortable in a fast-paced environment that constantly changes.

Client Services is a team sport, and we are more interested in Tiggers than Eeyores; we invite you to join us if you are passionate about account management, have an authentic viewpoint, a sincere work ethic, and desire to grow. JOB RESPONSIBILITIES Duties may include, but are not limited to, any of the following:



Act as the Customer support liaison on internal and external workstream meetings, from launch through steady state, inclusive of project close out.

Facilitate all elements of internal and Customer-facing meetings including agenda creation, discussion, documentation and follow through, e.g., herding the cats.

Produce, manage; and present key communications including timelines, project plans, workstream updates, etc. in a user-friendly fashion. CSM is the primary account owner and ensures accomplishment of all operational elements, identification of issues, appropriate escalation, and solution creation.

Responsible for accurate and timely Syneos system updates and project documentation, including oversight of tasks owned by the Argentina-based specialist teammates.

The CSM must be competent in indirect leadership, e.g., managing non-direct report colleagues and attaining team goals.
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📌 Manager, Client Services (Argentina)
🏢 Syneos Health
📍 Argentina