The opportunity We are looking for a Cross Function Security Technology Support Engineer, who will become part of our Security Technology Operations team.
In this role you will be involved in managing and coordinating activities related to all of the security technologies on-shift, business drivers, and most importantly security posture.
In this role you will have the opportunity to stand up new technologies and work with internal and external groups to ensure the related systems are secure and robust.
Your key Responsibilities
You will likely spend most of your time supporting the run state of our security technologies.
You will alsospend the remainder of your time bringing operational expertise into efforts which introduce new technologies and upgrade current ones.
Provide technical oversight of Information Security technologies that fall under the team's responsibilities, confirming they are operating within agreed service levels and at peak possible performance
Manage, drive and coordinate planned maintenance activities as well as incidents for Information Security technologies.
Represent the team in specific Project activities, including leading projects and managing the activity of others towards successful completion.
Articulate technology issues/concerns that may emerge at any level of the technical stack, and from any component across the ecosystem, to technology leaders
This Role is a Position that requires work every evening.
Skills and attributes for success
We are interested in people who bring in operational experience in large environments having performed detailed troubleshooting of issues,



by using their analytical skills and collaborating with other technical teams, stakeholders and internal and external customers.
As a successful candidate you will have functional and/or technical experience in supporting security technologies including detailed knowledge of many of the following: Cloud Operations, O365 Tenants, Mobile protection technologies, networking concepts & mechanisms, Firewalls, Proxies, EDR, AV/AM, Vulnerability Scanning, IPS/IDS, Scripting in Python or other languages, DNS, Encryption, SIEM, E-Mail technologies including DMARC, DKIM, SMTP, TLS, and other relevant technologies.
To qualify for the role, you must have Approximately 3-5 years of experience in managing Information Systems and Security, including demonstratable knowledge of the various platforms and interactions.
The ability to train & coach staff in technical processes and practices.
Several years' experience working in a large general virtual environment.
Strong English language skills – written and verbal.
Ideally, you'll also have Bachelor's degree in computer related field or equivalent work experience.
Information Technology Infrastructure Library (ITIL v3 or v4 Foundations training) (preferred)




GSEC/CISSP or other security related generalist certification from ISC2 or GIAC
Experience in project management, service introduction, and service readiness What we look for
This role is perfect for you, if you have excellent problem solving, decision making and communication skills.
We are looking for people who are comfortable working with culturally diverse on/offshore team members, able to react appropriately during stressful and ambiguous situations.
What working at EY offers
We offer a competitive remuneration package where you'll be rewarded for your individual and team performance.
Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around
Opportunities to develop new skills and progress your career.
The freedom and flexibility to handle your role in a way that's right for you.
EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements.
We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities.
While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

📌 Sts Operations Cross Function - Ey Global Delivery Services (Buenos Aires)
🏢 EY
📍 Buenos Aires