InvGate
is a fast-growing SaaS company that develops products for IT management and service automation, used by clients in over 50 countries in industries such as banking, e-commerce, education, and technology.
To support our continuous growth, we are looking for a bilingual
Presales and Implementations Engineer
to join our team.
This is a key
customer-facing role
responsible for leading the successful implementation of our solutions for clients across different industries.
You will work closely with prospects and customers to understand their processes, translate business needs into implementation plans, and ensure our products are delivered effectively and on time.
You will also collaborate with the Sales team during the presales process to validate technical solutions and implementation approaches, helping customers understand how our platform can support their operations.
Responsibilities
Lead
end-to-end implementation projects
for our ITSM & ITAM solutions, ensuring successful delivery, adoption, and customer satisfaction.
Act as the
main point of contact for customers during implementation
, managing expectations, timelines, and project scope.
Translate customer requirements into
clear implementation plans, configurations, and project milestones
.
Deliver
product demonstrations, technical validations, and proofs of concept
when required during the sales process.
Collaborate with Sales Representatives throughout the sales cycle, supporting
RFIs, RFPs, and solution validation




from both a technical and implementation perspective.
Coordinate internally with Product, R&D;, and Customer teams to
resolve complex implementation challenges
.
Produce documentation and guidelines that help customers
configure and adopt the platform effectively
.
Identify opportunities to
improve implementation processes, methodologies, and best practices
.
Qualifications
Do not hesitate in applying if you:
Have
experience managing software implementation projects
, ideally in SaaS environments.
Are comfortable
working directly with customers and stakeholders
throughout the lifecycle of a project.
Have strong
project management, planning, and communication skills
.
Are analytical and enjoy translating business needs into practical solutions.
Have experience working with
ITSM, ITIL, or IT operations processes
.
Have an
advanced level of English
.
Have a background in
Engineering, Computer Science, or a related field
(preferred but not mandatory).
Having previous experience using InvGate products is a big plus!
Our benefits include career development opportunities, in-house English lessons and external technical training, extended PTO and paternity leave, premium private health insurance, remote work reimbursement, and a fixed bonus for gastronomy-related purchases.
Our office is located in Belgrano, CABA.
This position will be
Hybrid
, requiring office attendance thrice a week.
If you want to know more about us visit:
#J-*****-Ljbffr

📌 Presales And Implementations Engineer (Buenos Aires)
🏢 Invgate
📍 Buenos Aires