02 ago
|
Hire Overseas
|
Buenos Aires
02 ago
Hire Overseas
Buenos Aires
Descripción del trabajo
We're looking for an
Internal Operations Manager
to own the day-to-day operational engine of Hire Overseas.
Your core focus will be contractor operations and internal systems — managing the full lifecycle of our contractors and associates, keeping internal processes running cleanly, and building the tools and documentation that allow the team to scale without things breaking.
This is a hands-on, execution-first role.
You will not inherit a fully built playbook.
You will build processes from scratch, troubleshoot problems independently, and use AI tools to work faster and more efficiently.
If you have startup experience, thrive in ambiguity, and take genuine ownership of the operational details that keep a growing company running, this role is a strong fit.
Why You'll Want to Join
You will be paid in
USD
(bi-monthly: every 15th and 30th)
Paid Time Off
in accordance with company policy
Observance of
Holidays
per company guidelines
100% remote setup
so you can work wherever you're most productive
This role requires availability during
US business hours
Work directly with founders and department heads with real ownership over internal operations
Help shape the operational foundation of a growing general talent company
What You'll Work On
Contractor and Associate Operations
Own the full lifecycle of contractors and associates including onboarding, offboarding, payroll coordination, and performance tracking
Serve as the primary operational point of contact for contractors and associates, supporting their needs across systems, documentation, and processes
Monitor deliverables, flag issues early,
and ensure nothing slips through the cracks across active engagements
Maintain accurate records across all contractor and associate activity in Notion, Slack, and CRM tools
Internal Systems and Process Management
Build and maintain SOPs, process documentation, and internal workflows from scratch
Identify bottlenecks and inefficiencies in day-to-day operations and fix them proactively
Manage tools and data tracking across Notion, Slack, and CRM platforms, keeping everything clean, current, and accessible
Build automations and internal tools using Claude AI, Claude Cowork, or similar AI platforms to reduce manual work and improve team efficiency
Procurement and Logistics
Handle procurement requests including sourcing, ordering, and tracking equipment and supplies for contractors and internal team members
Coordinate device setup and management as needed
Manage vendor relationships and operational logistics independently
Client Coordination Support
Coordinate directly with clients on contractor-related needs including hiring, onboarding, and ongoing support
Serve as a reliable and professional point of contact between clients and internal operations for day-to-day operational matters
Support client onboarding and offboarding processes and ensure a smooth handoff experience
Reporting and Operational Visibility
Maintain operational dashboards and trackers using Google Sheets, Notion, or CRM tools
Track key operational metrics and surface issues to leadership proactively
Keep internal databases accurate and audited across all tools
What You Bring
3 or more years of experience in operations, project management, or business administration with at least some experience in a startup or early-stage environment
Proven ability to build processes and systems from scratch without a defined playbook
Hands-on experience with or genuine familiarity with Claude AI, Claude Cowork, or similar AI tools for building automations or internal workflows
Experience managing contractor or associate lifecycles including onboarding, offboarding, and payroll coordination
Client-facing experience with the ability to coordinate professionally under pressure and manage expectations clearly
Strong proficiency with Notion, Slack, and at least one CRM platform
Excellent written and verbal English communication skills
Highly organized with strong attention to detail and consistent follow-through
Nice to Have
Background in recruitment, HR, staffing, or EOR services
Experience managing remote or offshore teams in a distributed environment
Familiarity with HubSpot, Airtable, Asana, or similar tools
Experience contributing to company-wide strategic initiatives or cross-functional projects beyond core operational responsibilities
Prior experience supporting a globally distributed team
#J-*****-Ljbffr
📌 Internal Operations Manager (Latam) (Buenos Aires)
🏢 Hire Overseas
📍 Buenos Aires