03 ago
|
NCR Atleos
|
Provincia de Buenos Aires
03 ago
NCR Atleos
Provincia de Buenos Aires
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
We are seeking a
bilingual HR Support Representative
to serve as the first point of contact for employees, managers, candidates, vendors, and other stakeholders with HR-related questions and requests. This role is responsible for responding to inquiries regarding HR policies, procedures, and programs through multiple communication channels, including phone, email, chat, web requests, and in-person interactions.
The adecuado candidate will provide exceptional customer service, accurately document and track inquiries in HR systems, collaborate with HR specialists to resolve issues, and escalate complex cases when needed. This position also contributes to process improvement initiatives, maintains knowledge resources, and supports HR administrative and purchasing activities.
Key Areas Of Responsibility
- Primary responsibility of role is to respond to inquiries regarding HR policy and procedure
- Represents the company as first point of contact for HR related requests/ concerns/ questions for current and former employees, third parties and vendors
- Position interacts with managers, prospective candidates and employees via e-mail, web requests, chat, phone or in person
- Works directly with employees, HR specialists and other teams to resolve a query
- Gathers information and records data in HR tools, trackers and database
- Escalates a query to appropriate Specialist or Subject matter expert in case needed
- Suggests and works on process improvements and updates continuously
- Provides feedback regarding accuracy of knowledge articles and processes documented to supervisor
- HR Purchasing
Key Tasks
- I9 Reverification: HRC coordinates with managers whose employees’ work authorization is expiri
📌 HR Specialist (Provincia de Buenos Aires)
🏢 NCR Atleos
📍 Provincia de Buenos Aires