At Kansas City Clinic Advisors, we’re looking for a
Medical Office Specialist
to join our team

In this role, you’ll provide exceptional administrative support to a healthcare facility in the United States, assisting patients with appointment scheduling, billing inquiries, insurance questions, and a variety of front-office administrative tasks that help ensure a seamless patient experience.

? Key Responsibilities:

• Answer a high volume of inbound patient phone calls with professionalism, empathy, and excellent customer service.

• Schedule, reschedule, and cancel appointments while coordinating provider availability and clinic protocols.

• Assist patients with billing inquiries, explaining account balances, payment options, and general billing information.

• Help patients understand their insurance coverage, copayments, deductibles, and other benefit-related questions.

• Perform insurance verification and explain financial responsibility when appropriate.

• Process and follow up on prior authorizations as needed.





• Accurately document patient interactions and updates in the Electronic Health Record (EHR) system.

• Complete general medical administrative tasks, including managing message queues, updating patient information, and supporting daily clinic operations.

? Requirements:

• Fluent English (C1 level and above – strong verbal communication is essential).

• At least 1 year of experience in healthcare environments such as clinics, medical offices, hospitals, or similar settings.

• Comfortable handling phone-based communication throughout the day.

• Organized, proactive, detail-oriented, and able to work in fast-paced environments.

? About the Role & the Company:

? Hybrid position preferred for candidates based in Buenos Aires (1 day in our Palermo Office).

? Full-time schedule, working 8am to 5pm U.S CST hours - 10am to 7pm ARG Hours.

? Formal employment with social security and health insurance coverage.

? Growth and stability: Join a growing

📌 Healthcare Assistant (Buenos Aires)
🏢 Kansas City Clinic Advisors
📍 Buenos Aires