Job Title: Director of “Wait, That’s Not What We Meant”
Also known as: General Operations Translator, Offshore Delivery Whisperer, Chaos-to-Clarity Manager

About the Role
We are looking for a highly practical, culturally aware, emotionally durable person to translate normal business requests into instructions that can actually survive time zones, power outages, local holidays, unclear screenshots, surprise family emergencies, political instability, “yes sir” misunderstandings, and the occasional internet connection powered by hope.
This person will sit between our U.S.-based business team and our global delivery teams to make sure that when someone says, “Can you just clean this up real quick?” it does not become a 47-step philosophical debate, a spreadsheet with no headers, or a completed task that is technically correct but spiritually wrong.

What You’ll Do
Translate vague business requests into clear, step-by-step instructions that real humans can follow.
Turn “make it better” into actual requirements, examples, deadlines, file names, approval rules, and definitions of done.




Confirm that “done” means done, not “I opened the file,” “I looked at it,” or “I am about to start.”
Prevent unnecessary confusion caused by missing context, overly casual U.S. business language, unclear priorities, and instructions that assume everyone can read minds.
Manage common offshore delivery challenges, including attendance issues, public holidays nobody mentioned, sudden weather events, rolling power interruptions, internet outages, local transportation problems, family obligations, political disruptions, and the mysterious disappearance of common sense.
Create repeatable checklists, templates, SOPs, QA steps, and examples so the same question does not need to be answered 19 times in 19 slightly different ways.
Help global team members understand not just what the task is, but why it matters, what “good” looks like, and when to ask questions before going rogue.
Translate polite agr

📌 Global Operations Translator (Argentina)
🏢 HIKINEX
📍 Argentina