Description
As a Senior Network Rapid Response Engineer (NRR), you will help lead the NRR team in Incident and Problem Management along with performing Major Incident resolution, Incident Reduction & Team Mentorship. You will help build a meaningful engineering discipline, combining processes, tools and DevOps to develop creative engineering solutions to operations problems.

The Network Engineer must have a strong knowledge of Routing and switching, Load Balancing, Proxies and Firewalls. Experience in protocol Analyzers (NetFlow, Riverbed, Wireshark, cPacket) and Management tools (SevOne, ThousandEyes).

As a member of our Infrastructure Support team, your endless curiosity about technology will help you propel innovation and your career. Working in a team of highly motivated people like you, you’ll work with customers and be accountable for production incidents, problems, change management, internal and external communications, lifecycle management and product evolution. You’ll help develop functional goals and priorities that align with our overall strategy.



You’ll collaborate with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. global network. Your expertise in various network technologies and standards will be counted on to troubleshoot, identify, and solve complex and mission critical problems internally and externally.

Must be adaptable, hands on and able to work in a fast paced, high pressure, client-focused and collaborative environment.

This role prefers a wide variety of strengths and capabilities, including:
- Experience in production and infrastructure support.
- Knowledge of risk and controls landscape, ensuring company-wide standards are met.
- Executes within a customer-centric environment.
- Strong Written and Communication Skills
- Strong work ethic in a mission-critical 24x7 diverse environment with multiple vendor/customer relationships.
- Ability to perform incident management & lead a team of operations

📌 Lead Networking Engineer (Buenos Aires)
🏢 JPMorganChase
📍 Buenos Aires