About The Role:

OZ Trails Bike Park is bringing lift-served gravity riding to Northwest Arkansas. Located in Bella Vista, the park features purpose-built downhill trails, a high-speed lift, and riders traveling from across the country.

We're looking for full-time OZ Trails Bike Park Patrol Bike Patrol serves as a front-line safety ambassador, patrolling designated trails and recreational areas by bicycle to ensure the well-being of all guests. This position combines emergency response, preventive safety, and guest education to maintain a safe, welcoming environment. Patrol must be self-motivated and capable of making sound decisions in dynamic, outdoor conditions.

This is an hourly, non-exempt position and will require weekday and weekend availability.

Benefits and Perks for Full-Time Team Members
- Employee Health, Dental, and Vision Insurance
- Company paid Life Insurance, Short-Term and Long-Term Disability
- 401(k) Plan & Company Match
- PTO
- Parental & Bereavement Leave
- Free monthly bike park pass and discounted retail and shift meals

Key Responsibilities





Trail Monitoring & Guest Education
- Conduct regular trail monitoring and safety sweeps across assigned patrol zones.
- Proactively engage guests to provide safety education, trail rules, and wayfinding assistance.
- Identify and assess potential hazards, including trail damage, wildlife, and environmental conditions.

Emergency Response & Medical Aid
- Respond promptly to injuries, medical emergencies, and distress calls within the patrol area.
- Administer first aid and support within the scope of training and certification.
- Coordinate with Emergency Medical Services and facilitate safe patient handoffs.
- Operate and maintain first aid equipment, including AEDs, oxygen, and trauma kits.

Incident Documentation & Communication
- Document all incidents, accidents, and hazards accurately using established reporting systems.
- Communicate trail closures, alerts, and safety notices to guests and super

📌 Bike Patrol at OZ Trails Bike Park (Bella Vista)
🏢 OZ Trails Bike Park
📍 Bella Vista