Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten — AI models like ChatGPT, Perplexity, and Google AI Mode are now the answer layer between companies and their customers. We built the platform marketers use to understand, measure, and win in that world: the analytics, intelligence, and agent automation that turn AI search from a threat into a competitive advantage.
We went from 0 to a $1B valuation in 18 months. Revenue grew 100x last year. Our customers include Ramp, Figma, Spotify, Nike, Apple, AWS, Reddit, and JPMC. We are backed by Sequoia, Kleiner Perkins, LSVP, and Khosla Ventures — and we are moving fast enough that the people joining now are building the playbook everyone who comes after them will run.
We are hiring a Technical Operations Engineer to own the reliability, security, and scalability of our identity, endpoint, and IT infrastructure systems. You will work directly with our Engineering and Operations team to transform reactive IT support into proactive, automated systems that scale with our rapid growth.




This role is idóneo for someone who sees IT operations as a strategic enabler of engineering velocity rather than just a support function. You will be based in our Union Square office, collaborating closely with colleagues in person and remotely across San Francisco, London, and Buenos Aires.
What You’ll Do Triage and resolve technical issues with a focus on automation and continuous improvement
Manage and troubleshoot macOS devices and development environments at scale
Trace root causes across complex, multi-system failures, including Google Workspace, MDM, and AWS
Build runbooks, troubleshooting guides, and documentation that elevate team capabilities

Identify patterns in recurring issues and implement systematic fixes

Analyze downstream impacts before making changes and understand the blast radius of identity and access management decisions

Lead projects that address operational pain p...

📌 Technical Operations Engineer (Buenos Aires)
🏢 Profound
📍 Buenos Aires