Job Summary:
Talent Services (TS)
is a core service function within Global Delivery Services (GDS) – Enablement Services, providing High quality skills and competencies supporting operational and consultative Talent activities to EY member firms. TS personnel are employed by Global Delivery Services (GDS) and are based in our centers in:
Poland: Wroclaw, Warsaw, Katowice
Philippines: Manila, Cebu
India: Bangalore, Trivandrum, Cochin, Gurgaon, Noida
Argentina: Buenos Aires
TS supports the Super Regions of EY and are funded by the regions based on usage. Learning TS supports a specific Super Region and acts as part of the extended Super Region Learning team. TS works in a fully integrated way with onshore colleagues, participating in meetings, projects and planning activities as part of one team.
The
English Proficiency Coach
will play a critical role in strengthening communication capabilities across the Talent Services population in Buenos Aires. This role will be dedicated to supporting TS professionals by improving English fluency, comprehension, and confidence in a professional environment, enabling more effective collaboration with US and global stakeholders.
The role will design, implement, and manage a
structured English Proficiency Program
tailored to the needs of Talent Services, ensuring measurable improvement aligned with business priorities and client expectations.
What we are looking for
A highly motivated and passionate English coach who understands the importance of communication excellence in a general organization, and who can translate language development into tangible business impact for Talent Services.
Key Interactions:
GDS Talent Services
,
GDS Argentina Enablement Services,



Talent Services Function Leads, Super Region Talent Leadership,
Shift
: Aligned to US
Your key responsibilities
Program Design & Delivery
Design and implement a structured
English Proficiency Program
for Talent Services
Develop curriculum, learning paths, and training materials aligned with business scenarios
Establish different proficiency levels (e.g., intermediate to advanced business English)
Incorporate practical application through simulations (calls, emails, stakeholder discussions)
English Coaching & Development
Deliver one-on-one and group coaching sessions focused on:
Spoken fluency and pronunciation
Listening comprehension
Business communication (meetings, presentations, stakeholder interactions)
Tailor coaching approaches based on individual proficiency levels and role requirements
Provide real-time feedback and actionable development plans for participants
Assessment & Progress Tracking
Conduct baseline and ongoing proficiency assessments
Track participant progress and measure program effectiveness
Provide periodic reporting to Talent Services leadership on improvement trends and outcomes
Stakeholder Collaboration
Partner with Talent Services leaders, US Function Leaders and teams to identify skill gaps and priority populations




Align coaching objectives with business needs (e.g., stakeholder-facing roles, leadership readiness)
Collaborate with Learning & Development teams where applicable
Continuous Improvement & Innovation
Continuously refine program content based on feedback and evolving business requirements
Introduce innovative learning methods (digital tools, AI-supported learning, peer practice models)
Promote a culture of continuous learning and confidence in English communication
Role Requirements:
Education & Certification
Bachelor's degree required (Education, Linguistics, English, or related preferred)
Certification in Teaching English (e.g., TEFL, TESOL, CELTA or equivalent) – required
Experience
Relevant experience teaching or coaching English for professional/business environments
Experience designing or delivering structured language programs
Experience working with corporate or multinational organizations preferred
Experience in teaching or training business English preferred
Familiar with CEFR and can assess using CEFR standards
Project management skills
Language Skills
English: Native or Fluent proficiency (required)
Spanish proficiency preferred for effective local engagement
Core Competencies
Strong coaching and facilitation skills
Ability to adapt teaching approaches to diverse learner profiles
Strong interpersonal and stakeholder management skills
Structured and data-driven approach to learning and development
High level of empathy, patience, and cultural awareness
Other Requirements:
Frequent meetings with others across integral time zones will require some calls to be made outside of standard business hours

📌 Talent Services English Proficiency Coach - Ey Gds (Buenos Aires)
🏢 EY
📍 Buenos Aires