We are seeking an experienced Senior SAP Retail MM/SD Consultant specializing in S/4HANA to provide Level 2 and Level 3 application support.

This position focuses on incident handling, problem resolution, bug fixing, and the implementation of small enhancements.

Responsibilities

Analyze and resolve incidents and service requests related to SAP MM/SD processes within a Retail environment

Perform root cause analysis for recurring or critical issues and propose sustainable long-term solutions

Manage the full ticket lifecycle in ITSM tools such as ServiceNow or Jira, ensuring compliance with SLAs and support KPIs

Collaborate with functional and technical teams, including third parties, for complex issue resolution

Identify and drive problem management initiatives to reduce incident volume and improve process efficiency

Document known errors, workarounds, and solution approaches in the Knowledge Base

Design, test, and implement small configuration changes and enhancements within SAP MM/SD modules

Prepare and validate functional specifications for bug fixes and minor developments

Support transport request management and ensure quality assurance throughout deployments

Provide UAT support, coordinate with business users, and validate solution effectiveness after deployment





Requirements

At least 3 years of professional relevant experience as an SAP MM/SD Consultant

Hands-on expertise with SAP Retail, including SAP Retail Master Data, SAP Retail Purchasing, and SAP Retail Sales

Strong knowledge of Replenishment, Goods Movements, Inventory, Order Fulfilment, Delivery, and Billing processes in SAP S/4HANA

Experience with IDoc monitoring, interface troubleshooting, and batch job handling

Ability to perform debugging and coordinate technical fixes with ABAP teams

Understanding of transport management, system landscapes, and change control processes

English at B2 level or higher, with strong written and verbal communication skills

We offer

International projects with top brands

Work with global teams of highly skilled, diverse peers

Healthcare benefits

Employee financial programs

Paid time off and sick leave

Upskilling, reskilling and certification courses

Unlimited access to the LinkedIn Learning library and 22,000+ courses

General career opportunities

Volunteer and community involvement opportunities

EPAM Employee Groups

Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

📌 Senior SAP Consultant (MM/SD) (Argentina)
🏢 EPAM Systems
📍 Argentina