Department: Tour & Inspection Ops Schedule: Full-Time, Weekday and Weekend Shifts Location: Buenos Aires, Hybrid About Belong Belong is reinventing the rental experience for homeowners and residents through technology, end-to-end support, and a people-first approach. As part of our Tour & Inspections Operations team, you will play a key role in shaping how prospective residents experience our homes for the first time.

About the Role We are looking for detail-oriented, highly organized, and customer-obsessed Tour &

• Inspections Coordinators to join our Tour Ops team. This role is responsible for scheduling and managing home tours across assigned markets, ensuring a seamless experience for potential residents and internal tour hosts. You will handle a variety of tour and inspection types — including Open Home, Private, and Occupied Tours — and coordinate inspection coverage in partnership with 1099 contractors and third-party vendors. What You’ll Do - Own and manage all tours and inspections scheduling operations in designated U.S. markets - Monitor new listings and ensure Open Home tours are scheduled within 2 days of publication - Coordinate multiple types of tours &

• Inspections (Open Home, Private, Occupied, and Virtual) while aligning with peak time windows and lead preferences - Manually add and invite leads from various platforms (Zillow, Apartments.com, Zumper, etc.) to scheduled tours &

• Inspections - Collaborate with internal and external tour &

• Inspections hosts,



ensuring they have full tour context and access instructions - Capture and manage potential resident attendance and interest data from each tour - Ensure accurate and timely tour follow-ups by triggering internal support tickets - React promptly to tour feedback and report urgent issues on Slack for resolution - Schedule inspections through an automated bidding system (1099 tour hosts, Showami, or Inspectify) - Maintain strong adherence to SLAs, with quick lead response and tour resolution timelines Who You Are - Highly organized: You excel at multitasking and thrive in fast-paced environments - Customer-centric: You care about providing a positive, seamless experience to every lead - Tech-savvy: Comfortable navigating scheduling tools, Google Calendar, Admin portals, and Slack - Responsive and efficient: You communicate clearly and meet deadlines with precision - Adaptable and dependable: Willing to work varied shifts including weekends and fill in for team coverage Requirements - 1–3 years of experience in operations, scheduling, or customer service (real estate experience is a plus) - Strong communication and coordination skills - Experience working remotely and independently - Comfortable with Google Workspace, Slack, and calendar-based task management Nice to Have - Familiarity with real estate platforms (Zillow, Showami, Apartments.com) - Prior experience with property management or scheduling field service teams - Bilingual (English/Spanish) Why You’ll Love Belong - Mission-driven team transforming the rental industry - Remote-first culture with flexibility - Inclusive and collaborative team environment - Opportunities to grow and expand your role as we scale

📌 Tour & Inspections Coordinator – Tour Operations (Hybrid - Buenos Aires)
🏢 Cacheflow
📍 Buenos Aires