Qualifications and Experience
Minimum of 10 years of experience in a Portfolio/Program/Project Management areas (Portfolio Manger, Program Manager) in multidisciplinary projects including embedded and enterprise areas.
Experience in technology, process management, managing quality and costs for programs and projects (e.g. cost, quality, schedule, performance), financial reporting, analysis, and planning during the project lifecycle.
Proven experience in escalation management in global, complex programs including especially in fixed price engagements.
Proven experience implementing program management/quality process improvements and tools to effectively manage programs/project quality aspects.
Proven experience implementing project management/financial process improvements and tools to effectively manage project costs.
Must have proven experience managing multiple programs and project areas including quality, financials, priorities, and tasks across multiple projects and teams – while adhering to deadlines and maintaining high quality.
Keen attention to details.
Documented experience in:
Establishing, maintaining, and tracking project budgets and overall cost control.
Establishing resource plans and translating resource plans into financial forecasts.
Preparing detailed monthly project forecasts, managing project forecast processes, and conducting project review meetings.
Presenting financials to leadership including executive leadership.
Excellent interpersonal, organizational, communication, and time management skills; with the ability to effectively communicate with executive leadership.
Strong partnering, influencing, and interpersonal skills, including verbal, written, active listening, and communication; high attention to detail; demonstrated ability to influence partners and key business decisions.
Experience with legal documents, purchase orders, statements of works, etc.
Demonstrate an understanding of the overall project execution process, including budgeting, project forecasting, cost control, schedule, anticipated cost, etc.
Act as an agent of change and partner with clients to understand pain points and champion process improvements.
Demonstrate strong analytical and problem-solving skills to achieve business results.
Experience working for a large, global company and within a matrix organization.




Experience supporting technology organizations using agile practices.
Required Education
BA/BS in business, finance, accounting, computer science preferred or other technical field or appropriate work experience.
Licenses / Training (e.g. professional certifications) – PMI Certification or equivalent a plus:
PMI or Scrum Alliance (or similar) certifications in Program Manager, Project Manager, or Scrum Master competencies are preferred.
Recommended AVP+ level candidates (for internal GL resources)
Job Responsibilities
As the Head of Delivery Excellence Squad be responsible for the DES Team - global team for escalation management, prevention and monitoring, active projects support and mentoring so as communication management.
Areas of Responsibility - DES Team Level
Purpose: Rapid, expert intervention when a complex program is at risk - before it becomes a crisis.
What they do:
Triage escalated programs and diagnose root cause quickly.
Deploy experienced support directly into the program team.
Stabilise delivery, rebuild the plan and restore confidence.
Capture what went wrong and feed it into the coaching and knowledge base.
Communication Management
Purpose: Protect and strengthen client and stakeholder relationships at high-stakes moments.
What they do:
Support PMs in crafting difficult client communications - bad news, delays, scope changes.
Develop and maintain communication frameworks and templates for complex scenarios.
Step in directly for executive-level stakeholder management when needed.
Ensure messaging is consistent, transparent and trust-building.
Manage internal communication during escalations to keep leadership aligned.
Coaching & Capability
Purpose: Build PM capability continuously so escalations reduce over time.
What they do:
Provide one-to-one coaching for PMs on complex programs.
Run structured capability assessments and define development plans.
Facilitate peer learning sessions,



case study reviews and lessons learned workshops.
Embed on programs proactively - not just when things go wrong.
Build and maintain the program management playbook and knowledge assets.
What We Offer
Exciting Projects: Come take your place at the forefront of digital transformation!
With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.
Collaborative Environment: Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer versátil work schedules.
We offer you the best quality of work life so that you exceed the expectations of our clients, while achieving your professional and personal ambitions.
Professional Development: Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings.
We also offer the chance to travel internationally.
Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses.
About GlobalLogic
GlobalLogic is a leader in digital engineering.
We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.
By integrating experience design, complex engineering, and data expertise—we help our clients imagine what's possible, and accelerate their transition into tomorrow's digital businesses.
Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.
GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: ****) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.
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📌 Head Delivery Excellence (Buenos Aires)
🏢 Globallogic
📍 Buenos Aires