Remote Telehealth Support Concierge (Santa Fe)

Remote Telehealth Support Concierge (Santa Fe)

01 ago
|
Pearl
|
Santa Fe

01 ago

Pearl

Santa Fe

Pearl Talent is recruiting a Customer Support Concierge for a direct-to-consumer telehealth company.
This role is fully remote and supports patients from first inquiry through treatment, coordinating with pharmacy partners to ensure order accuracy and timely fulfillment.You will handle multi-channel inbound support (email, chat, phone), verify orders, follow up on leads, and maintain SOPs and templates.
English must be strong; familiarity with HIPAA-like environments is a plus.
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📌 Remote Telehealth Support Concierge (Santa Fe)
🏢 Pearl
📍 Santa Fe

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