About the client:Our client is a digital marketing agency specializing in helping dental clinics grow through comprehensive digital solutions.
They transform websites into lead-generating assets while building brand awareness through SEO, social media, and paid advertising campaigns.About the role:We are seeking a motivated, self-driven Client Success Manager for our client.
The adecuado candidate should have a proven track record in managing client relationships, developing effective growth strategies, and coordinating client interests across various channels.This role calls for a friendly, approachable professional with a standout personality that clients find easy to connect with.
Strong communication skills, a solid understanding of digital marketing concepts, and the ability to collaborate effectively with cross-functional teams are essential.
They should be a problem solver and able to navigate challenges proactively.Experience in a digital marketing agency is preferred.What you'll be doing:Client Communication: Serve as the primary point of contact for assigned clients, leading status calls and keeping CRM records current across teams.Client Retention: Field client questions and requests, troubleshoot issues, and escalate when needed to drive long-term satisfaction.Project Management: Keep projects on track internally and externally—managing timelines, priorities,



deliverables, and feedback.Campaign Reporting: Own monthly reporting (email + calls), translating SEO, PPC, social, and call-tracking KPIs into clear insights using our BI dashboards.Quality Assurance: Ensure all client work is on-brand, accurate, and polished before it goes out.Marketing Strategy: Spot growth opportunities for clients, shape strategy with sales reps, and confidently present recommendations.Who are we looking for?
4+ years of experience as an Account Manager or in a related field.Fluent in English, oral and written.Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.Excellent organizational and time management abilities, with a keen attention to detail and strong project management skills.Strategic thinking and problem-solving skills, with the ability to identify and fix issues proactively.Proficiency in CRMs, project management, and industry-standard tools and software.Experience in digital marketing agencies is preferred.Foundational digital marketing knowledge is preferred.
Position: Client Success ManagerRemote Status: Fully RemotePreferred Location: LatAm, South AfricaWorking Hours: 9 am to 5 pm MTHolidays: Local US HolidaysSalary: USD *********** per monthInternal Job ID: ****

📌 Client Success Manager - 1452 - Buenos Aires, Argentina
🏢 Bionic Talent
📍 Buenos Aires